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Delivery and Returns

DELIVERY

Orders are processed Monday to Friday. Your order will be dispatched within 2 to 3 working days. Delivery lead-times depend on the selected delivery method (usually 5 days maximum for mainland France). The delivery can be extended by 48 hours during special operations.
Deliveries to mainland France, Belgium, Luxembourg, Great Britain, Finland, Denmark, Sweden, Austria, Germany, Italy, Portugal, Spain, the Netherlands, Ireland.

You can choose from 2 carrier companies (lead times apply for carrier pick-up from Monday to Friday and delivery from Monday to Friday except bank holidays):

Chronopost (mainland France, Belgium, Luxembourg, Great Britain, Finland, Denmark, Sweden, Austria, Germany, Italy, Portugal, Spain, the Netherlands, Ireland):

The parcel will be delivered in exchange for your signature and proof of identity.
Your parcel may be delivered within 24 hours as soon as Chronopost takes it on.
Price: 15 Euro for the full order.

  

DPD (mainland France, Belgium, Luxembourg, Great Britain, Finland, Denmark, Sweden, Austria, Germany, Italy, Portugal, Spain, the Netherlands, Ireland):

The parcel will be delivered in exchange for your signature and proof of identity.
The average delivery lead-time is 2 to 3 working days after your order has been dispatched, as soon as the carrier takes on your order.
Price: 8 Euro for all orders under 49 Euro. Free for all orders over 49 Euro.

 RETURNS

 

You have fourteen days from the receipt of your items to exercise your right to withdraw (refund or exchange). This right to withdraw may only be exercised if the returned goods have not been damaged or worn and if they are returned in their original packaging, complete and in the same condition as when they were delivered. Return fees are borne by the client.

Simply fill in the return form enclosed in your parcel.

 

 

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North America

Other Countries